Before ordering
FAQ
Policies, estimate assumptions, and delivery expectations.
How long does production take?
Lead time depends on queue and model complexity. Typical turnaround is several business days plus shipping.
Which files are accepted?
STL, OBJ, and 3MF up to 100MB. STL/OBJ usually allow geometry-based estimates.
How does the instant quote work?
The estimate combines material density assumptions, infill/shell/support factors, and print-speed defaults.
Can orders be canceled or refunded?
Yes. After manual review, orders may be canceled and refunded when needed for policy, safety, or feasibility reasons.
Can I upload copyrighted models?
Upload only files you own or are licensed to print. You are responsible for IP compliance.
Do you print weapons?
No. Weapon-related models are rejected.